Episodes

In this week’s Post Shift Shot, I dig into how the rise of remote work is quietly impacting the hospitality ecosystem — from empty downtown cores to shrinking lunch rushes and unpredictable revenue patterns. This isn’t an ant...

In this episode, Shawn Soole sits down with Ann Squires Ferguson, interior designer and hospitality space strategist, to explore how design shapes behaviour, influences service flow, and ultimately determines whether a hospit...

Whenever I talk about training, the first question is always the same: “What’s the ROI?” In this week’s Post Shift Shot , I break down the real numbers behind staff training and show how a relatively small investment in your ...

In this episode, Shawn Soole sits down with Michael Dargie — branding strategist, creative thinker, and author of BrandJitsu — for a sharp, no-fluff conversation on how brands are really built, why most messaging fails, and h...

DOWNLOAD Business Clarity Workbook - https://www.soolehospitality.com/free-resources-1/business-clarity-workbook Welcome back to the Post Shift Podcast! I'm bringing back the Tuesday episodes, the Post Shift Shots, to offer m...

In this episode, Shawn Soole sits down with Sean Finter — operator, trainer, and mastermind behind some of North America’s most respected hospitality playbooks. From frontline execution to strategic leadership, Sean breaks do...

In this episode, Shawn Soole sits down with chef-entrepreneur and hospitality operator Calen McNeil, founder of Zambris and Big Wheel Burger. Calen breaks down how he’s built loyal teams and passionate communities around two ...

In this special seminar recorded live at Portland Cocktail Week, Shawn Soole delivers one of his most personal and impactful talks: Turn & Burn to Build & Belong — a deep dive into the culture of hospitality, the burnout cycl...

In this episode, host Shawn Soole sits down with longtime industry veteran John Gakuru — a globally seasoned bar professional, brand strategist, and now founder of Coruscent Co.. John brings decades of experience across conti...

In this episode, Shawn Soole sits down with renowned drinks author and journalist Noah Rothbaum — a true heavyweight in cocktail culture and spirits storytelling. From deep dives into whiskey history to thoughtful reflections...

In this episode, Shawn Soole sits down with industry legend Sean Kenyon—third-generation bartender, owner of the award-winning Williams & Graham and more—where they explore the true meaning of bar culture, legacy, and operati...

In this episode, Shawn Soole sits down with hospitality trail-blazer April Wachtel — a bartender-turned-entrepreneur with more than 25 years in the beverage world, now founder and CEO of Cheeky Cocktails. She opens up about s...

In this episode, Shawn Soole talks with Lindsey Johnson — founder of Lush Life Productions, creator of Camp Runamok, and organizer of PDXCW — about her mission to uplift hospitality professionals through education, grassroots...

In this episode, Shawn Soole sits down with Ryan Foley — publisher of BARTENDER Magazine, author, and advocate for the craft. Together, they dig into how media shapes the narrative of hospitality, the evolving coverage of the...

In this episode, Shawn Soole sits down with Kate Chernoff — the newly crowned World Class Canada Bartender of the Year 2025, based out of Keefer Bar in Vancouver. A bartender with a natural gift for hospitality, story-driven ...

In this episode, Shawn Soole sits down with bartender, educator, and creator Stephen Myers to explore how one builds a meaningful presence from the ground up—blending craft, content, and authenticity in a crowded field. What ...

In this special milestone episode, Shawn Soole sits down with Patrick Dooley, bartender-turned-writer and creator of Boulevardier. Together they explore how one builds a narrative in hospitality, crafts a personal brand, and ...

Join Shawn Soole in a dynamic conversation with Geoffrey Toffetti, a hospitality insider turned CEO who’s reshaping how frontline teams drive guest experience and revenue. From his early days as a hotel valet to leading FPG’s...

NEW EPISODE drops Friday 9am PST In this trailer, I sit down with frontline efficiency expert Geoffrey Toffetti to explore how creating a nurturing workplace culture can drive stronger performance and ultimately boost revenue...

In this episode, Shawn Soole chats with Charlotte Voisey, newly appointed Executive Director of the Tales of the Cocktail Foundation. For nearly two decades before this role, Charlotte shaped the industry as the global head o...

NEW EPISODE - Friday 9am PST In this episode, Shawn Soole chats with Charlotte Voisey, newly appointed Executive Director of the Tales of the Cocktail Foundation. For nearly two decades before this role, Charlotte shaped the ...

In this special episode, Shawn Soole sits down with the iconic Dale DeGroff , widely known as The King of Cocktails , for a legendary conversation on how he shaped modern cocktail culture and continues to inspire the next gen...

NEW EPISODE drops 9am PST In this trailer, I had the amazing privilege to chat to King Cocktail himself, Dale DeGroff. We chatted about the early days of cocktail culture and his rise to fame. MUST LISTEN

In this episode, Shawn Soole chats with Vancouver Island’s shellfish expert and restaurateur Jess Taylor, founder of the acclaimed Wandering Mollusk and now the driving force behind Shuck Taylor’s. Jess takes us on a journey ...