Episodes
5 Hard Lessons Every Hospitality Entrepreneur Learns the Hard Way
In this Post Shift Shot, Shawn Soole pulls back the curtain on the reality of owning in hospitality. No hype. No Instagram fantasy. Just truth. Entrepreneurship in this industry isn’t just cocktails, creative freedom, and pac...
Colin Asare-Apiah on Building Community, Authenticity & Hospitality T…
In this episode, Shawn Soole sits down with Colin Asare-Apiah — award-winning bartender, educator, and globally respected leader in cocktail culture — for a thoughtful conversation about hospitality craft, community building,...
Intrapreneur vs Entrepreneur: Which One Are You Really?
In this Post Shift Shot, Shawn Soole breaks down a hard truth in modern hospitality: not everyone is built to be an entrepreneur — and that’s not a weakness. With the rise of “cool entrepreneurship,” social media has glamoriz...
How Alexandre Gabriel Blends Terroir, Tradition & Modern Brand Buildi…
In this revealing episode, Shawn Soole sits down with Alexandre Gabriel, visionary founder of Maison Ferrand and one of the most influential thinkers in the global spirits world. From reviving historic brand identities to ste...
Why Leadership Is Changing — And What Every Manager Must Know Now
In this episode, Shawn Soole digs into one of the most pivotal topics in hospitality and beyond: leadership that evolves with the times. Whether you’re just stepping into a lead role or you’ve been guiding teams for years, th...
Behind the Bar with Shawn Soole: Stories, Struggles & Spirits
In this special “Get to Know Me” episode, Shawn Soole sits down without notes, filters, or industry jargon — and invites you into the story behind the journey. From early shifts and first pours to building culture, teams, and...
Respect the Process | Hard Work Isn't Outdated, It's Misunderstood
In this Post Shift Shot, Shawn Soole tackles a tough but necessary truth: hard work and sacrifice still matter in hospitality — even in a world obsessed with shortcuts, instant success, and surface-level wins. This isn’t abou...
Kris Hall on Burnout, Culture Change & Building a Healthier Hospitali…
In this powerful episode, Shawn Soole sits down with Kris Hall, co-founder of The Burnt Chef Project — a global initiative dedicated to improving mental health, work culture, and human connection within hospitality. Kris offe...
The Hospitality Crisis Nobody's Talking About
In this week’s Post Shift Shot, I dig into how the rise of remote work is quietly impacting the hospitality ecosystem — from empty downtown cores to shrinking lunch rushes and unpredictable revenue patterns. This isn’t an ant...
Ann Squires Ferguson on Bar & Restaurant Design That Drives Experienc…
In this episode, Shawn Soole sits down with Ann Squires Ferguson, interior designer and hospitality space strategist, to explore how design shapes behaviour, influences service flow, and ultimately determines whether a hospit...
What Would $3 extra per head Mean to You?
Whenever I talk about training, the first question is always the same: “What’s the ROI?” In this week’s Post Shift Shot , I break down the real numbers behind staff training and show how a relatively small investment in your ...
Michael Dargie on Creative Strategy, Storytelling & Making Your Brand…
In this episode, Shawn Soole sits down with Michael Dargie — branding strategist, creative thinker, and author of BrandJitsu — for a sharp, no-fluff conversation on how brands are really built, why most messaging fails, and h...
Breaking The Pattern: Change Your Business
DOWNLOAD Business Clarity Workbook - https://www.soolehospitality.com/free-resources-1/business-clarity-workbook Welcome back to the Post Shift Podcast! I'm bringing back the Tuesday episodes, the Post Shift Shots, to offer m...
Sean Finter on Coaching Teams From Reactive to Proactive
In this episode, Shawn Soole sits down with Sean Finter — operator, trainer, and mastermind behind some of North America’s most respected hospitality playbooks. From frontline execution to strategic leadership, Sean breaks do...