FRONTLINE IS FRONTLINE FOR A REASON
https://www.postshiftpodcast.com/geoffrey-toffetti-turning-frontline-into-revenue/
Many restaurant owners often miss the mark when it comes to understanding the importance of their frontline staff, but prioritizing restaurant customer service and the customer experience can be a game-changer. Investing in employees and focusing on employee engagement can improve restaurant management, leading to a more successful restaurant business. This ultimately ensures that customer service is top-notch.