Why Leadership Is Changing — And What Every Manager Must Know Now

In this episode, Shawn Soole digs into one of the most pivotal topics in hospitality and beyond: leadership that evolves with the times. Whether you’re just stepping into a lead role or you’ve been guiding teams for years, this conversation challenges the old paradigms of authority and hierarchy — and reframes leadership as purpose, service, and influence rather than title or command.

You’ll walk away with practical insight into what leadership looks like today — in venues, teams, communities, and life.

🧠 What You’ll Learn

• The difference between old-school leadership and modern servant leadership

• Why emotional intelligence matters just as much as operational competence

• How culture drives performance — and how leaders shape it daily

• Real frameworks for accountability, feedback, and team empowerment

• The role of vulnerability, presence, and intentional decision-making

⏱ Timestamp Highlights (Approximate)

• 00:02:40 – What leadership used to mean vs what it means now

• 00:14:00 – The three pillars of modern leadership: clarity, care, and consistency

• 00:26:30 – Leading teams through change without losing trust

• 00:39:00 – Accountability systems that actually work — and why most don’t

• 00:52:15+ – How to coach, mentor, and elevate others around you

🎯 Who It’s For

General managers, bar/restaurant operators, trainers, beverage directors, front-line leaders, and anyone committed to guiding others with intention and impact — not just authority.

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