Join Shawn Soole in a dynamic conversation with Geoffrey Toffetti, a hospitality insider turned CEO who’s reshaping how frontline teams drive guest experience and revenue. From his early days as a hotel valet to leading FPG’s SaaS revolution with IN‑Gauge, Geoffrey shares the behind‑the‑scenes strategies that empower hotels to sell…
NEW EPISODE drops Friday 9am PST In this trailer, I sit down with frontline efficiency expert Geoffrey Toffetti to explore how creating a nurturing workplace culture can drive stronger performance and ultimately boost revenue per employee.
MAKE YOUR WEAKNESS YOUR SUPERPOWER https://www.postshiftpodcast.com/charlotte-voisey-evolving-tales-cocktail/ As I have said Charlotte Voisey is one of the most influential people in the modern bar world, and in this last exert she drops last words of wisdom for you.
https://www.postshiftpodcast.com/charlotte-voisey-evolving-tales-cocktail/ Discussing the differences between older and newer generations in bartending, the conversation highlights shifts in training strategy. From customer service to crafting the perfect cocktail, the world of bartending is constantly changing. The impact of beer and other beverages, alongside certifications and restaurant training, shapes the modern bartender.
THE BEGINNINGS OF BRAND AMBASSADORSHIP https://www.postshiftpodcast.com/charlotte-voisey-evolving-tales-cocktail/ Charlotte Voissey is one of the OG Global Brand Ambassadors so we dove into what the early days of the role was like with William Grant & Sons
In this episode, Shawn Soole chats with Charlotte Voisey, newly appointed Executive Director of the Tales of the Cocktail Foundation. For nearly two decades before this role, Charlotte shaped the industry as the global head of ambassadors at William Grant & Sons. Now, she’s steering the future of the global…
NEW EPISODE - Friday 9am PST In this episode, Shawn Soole chats with Charlotte Voisey, newly appointed Executive Director of the Tales of the Cocktail Foundation. For nearly two decades before this role, Charlotte shaped the industry as the global head of ambassadors at William Grant & Sons. Now, she’s…
NEW EPISODE - Friday at 9am PST In this episode, Shawn Soole chats with Charlotte Voisey, newly appointed Executive Director of the Tales of the Cocktail Foundation. For nearly two decades before this role, Charlotte shaped the industry as the global head of ambassadors at William Grant & Sons. Now,…
WHERE IT ALL BEGAN What we take for granted now was a huge shift in the bar industry 40 years ago. Listen to this last exert from Dale DeGroff episode talking about making the move to fresh. LISTEN TO THE FULL EPISODE - https://www.postshiftpodcast.com/dale-degroff-craft-history-hospitality-evolution-1/
LEGACY FULFILLED PART 2 As promised, I wanted to show the clip of Dale DeGroff saying that quote that has resonated with so many of us. How can you not love the simplicity, honesty and humility of the way Dale said it. https://www.postshiftpodcast.com/dale-degroff-craft-history-hospitality-evolution-1/
https://www.postshiftpodcast.com/dale-degroff-craft-history-hospitality-evolution-1/ I can't express how much of a treat it was to have Dale DeGroff on the podcast. It's always great to hear about where we have come from to see where we are going.
NEW EPISODE drops 9am PST In this trailer, I had the amazing privilege to chat to King Cocktail himself, Dale DeGroff. We chatted about the early days of cocktail culture and his rise to fame. MUST LISTEN
NEW EPISODE drops 9am PST In this trailer, I had the amazing privilege to chat to King Cocktail himself, Dale DeGroff. We chatted about the early days of cocktail culture and his rise to fame. MUST LISTEN
CREATING SHUCK TAYLOR'S https://www.postshiftpodcast.com/jess-taylor-shellfish-expert-shucking-success/ Jess Taylor lays out how he created Shuck Taylor's and how the space, the music, the ambiance all plays into creating this unique space.
TAKING THE CHANCES https://www.postshiftpodcast.com/jess-taylor-shellfish-expert-shucking-success/ I loved this take from Jess Taylor from Shuck Taylor's about modern dining experiences. His ethos behind Shuck's is refreshing and insightful.
KINDNESS WINS EVERY TIME https://www.postshiftpodcast.com/jess-taylor-shellfish-expert-shucking-success/ I had coffee with Jess Taylor this week and we chatted business and him opening Shuck Taylor's and I know that story and Jess' story comes through. Brought to you by Fever-Tree Canada
In this episode, Shawn Soole chats with Vancouver Island’s shellfish expert and restaurateur Jess Taylor, founder of the acclaimed Wandering Mollusk and now the driving force behind Shuck Taylor’s. Jess takes us on a journey from catering to community hubs—covering everything from live shucks and local sourcing to building a…
NEW EPISODE drops Friday, 9am PST In this trailer, I get to chat to Jess Taylor of Shuck Taylor's and how he has built not just the brick and mortar of the space but the culture with his team, all while elevating the seafood scene in BC.
NEW EPISODE drops Friday, 9am PST In this trailer, I get to chat to Jess Taylor of Shuck Taylor's and how he has built not just the brick and mortar of the space but the culture with his team, all while elevating the seafood scene in BC.
LEAVING THE INDUSTRY BETTER THAN WE FOUND IT https://www.postshiftpodcast.com/kimberly-flear-on-healing-hospitality-recovery-resilience-rebuilding-the-culture/ I feel like a broken record when I continually push this agenda, luckily Kimberly Flear agreed and even went deeper into real life training experiences in this episode.
VULNERABILITY WILL ALWAYS WIN https://www.postshiftpodcast.com/kimberly-flear-on-healing-hospitality-recovery-resilience-rebuilding-the-culture/ Kimberly Flear and I delve into vulnerability in leadership shaping the future of the hospitality industry.
RAW IS AN UNDERSTATEMENT This week's episode with Kimberly Flear from Last Call Coaching was one of the rawest conversations I have had about mental health in the industry to date. Kimberly lays out her journey with grace and poise, and if you are lost, you should listen. https://www.postshiftpodcast.com/kimberly-flear-on-healing-hospitality-recovery-resilience-rebuilding-the-culture/
