ONE LIFE TO LIVE https://www.postshiftpodcast.com/ann-squires-ferguson-hospitality-design/ This episode with Ann from Western Interior Build was a deep and thoughtful chat about how design, life, and emotions intertwine, and how making the most of time is important.
In this episode, Shawn Soole sits down with Ann Squires Ferguson, interior designer and hospitality space strategist, to explore how design shapes behavior, influences service flow, and ultimately determines whether a hospitality venue succeeds or struggles. From restaurants and bars to multi-use hospitality spaces, Ann breaks down how thoughtful design…
BREAK DOWN THE SIMPLICITY OF IT I am beating the drum pretty hard, here is the breakdown. $3 more per head for 500 covers/week = $1500/week more revenue or $78,000/year. For some bars and restaurants, this could mean staying open or closing or better still, the owners being able to…
INCREMENTAL CHANGES FOR MACRO WINS https://www.postshiftpodcast.com/roi-staff-training-benefits/ I have always looked closely at my per-head spend and cover count, squeezing every dollar out of every seat. These incremental tweaks build for macro wins. I once had an owner say to me, "Watch the cents, the dollars look after themselves".
$3 MORE PER HEAD, WHAT WOULD IT MEAN TO YOU? https://www.postshiftpodcast.com/roi-staff-training-benefits/ When I speak about investing in properly trained teams, I always get pushback about costs. Let's flip it: What would $3 more per head per day mean to your business? It's more than you think, and it's why training…
LACK OF SYSTEMS LEADS TO BURNOUT https://www.postshiftpodcast.com/breaking-the-pattern-change-your-business/ Burnout (I am guilty of it) is usually based on a lack of systems. If you have downloaded the Business Clarity Workbook and reflected on 2025, we can find some systems and bottlenecks that can be rectified for the New Year.
Whenever I talk about training, the first question is always the same: “What’s the ROI?” In this week’s Post Shift Shot, I break down the real numbers behind staff training and show how a relatively small investment in your team can unlock outsized returns across sales, labour efficiency, retention, and…
THE BRANDING ICEBERG https://www.postshiftpodcast.com/michael-dargie-branding-strategy/ If you haven't done this with your brand, you are missing out! Michael Dargie lays out how you and your customers view your brand and how it helps them transform.
FOUNDERS GROWING FOUNDERS https://www.postshiftpodcast.com/michael-dargie-branding-strategy/ Michael Dargie drops some amazing advice in this episode. In this one, he talks about founders mentoring more founders within their company.
In this episode, Shawn Soole sits down with Michael Dargie — branding strategist, creative thinker, and author of BrandJitsu — for a sharp, no-fluff conversation on how brands are really built, why most messaging fails, and how hospitality (and beyond) can stop chasing trends and start creating meaning. This episode…
TIME TO PICK A PATH FOR 2026 After filling in the Business Clarity Workbook, I want you to have three paths ready to go. Are you ready for 2026? https://www.postshiftpodcast.com/breaking-the-pattern-change-your-business/
NEW EPISODE DROPS FRIDAY 9am This week I chat to @rebelrebelpod about his book, Brandjitsu and what the outlook for 2026 looks like in the realm of storytelling and as you can see from this clip, we get deep and meaningful as well.
https://www.postshiftpodcast.com/breaking-the-pattern-change-your-business/ So many owners I sit down with miss the forest for the trees, and I am hoping this new free resource will bring focus back to your business.
I brought back the weekly Post Shift Shot, and this week, to kick it off, I want to talk about reflecting. It's the first month of the new year, and it's time to reflect as operators on 2025, how you feel about operations, your team and especially you. I have…
DOWNLOAD Business Clarity Workbook - https://www.soolehospitality.com/free-resources-1/business-clarity-workbook Welcome back to the Post Shift Podcast! I'm bringing back the Tuesday episodes, the Post Shift Shots, to offer more insights that don't always fit into my interviews. My goal is to provide clarity and motivation to the community, focusing on personal development and…
DON'T BE THE FIREMAN https://www.postshiftpodcast.com/sean-finter-hospitality-coaching-teams-proactive/ This was great advice from Sean Finter. We are all guilty of it. If you feel this way, create your own green book and elevate your mental health around your business.
JUST STOP AND BE HAPPY https://www.therebelrebelpodcast.com/keep-the-cocktail-fix-the-brand-with-shawn-soole/ I sometimes (a lot) have to remind myself of this and just be grateful and enjoy where I find myself. This is from the @rebelrebelpod with Michael Dargie
LEARN FROM EXPERIENCE https://www.postshiftpodcast.com/sean-finter-hospitality-coaching-teams-proactive/ As always, @seanfinter6879 gives us raw, honest stories on his past experience to show today's operators that you can push through the hardest things that you might be going through.
In this episode, Shawn Soole sits down with Sean Finter — operator, trainer, and mastermind behind some of North America’s most respected hospitality playbooks. From frontline execution to strategic leadership, Sean breaks down how to build systems, culture, and habits that help teams scale without losing soul. 🧠 What You’ll…
In this episode, Shawn Soole sits down with Sean Finter — operator, trainer, and mastermind behind some of North America’s most respected hospitality playbooks. From frontline execution to strategic leadership, Sean breaks down how to build systems, culture, and habits that help teams scale without losing soul. 🧠 What You’ll…
NEW EPISODE drops FRIDAY 9am PST You are not alone as an operator! This is one of the biggest takeaways from @fintersean Masterminds. Sean was one of the big influences in my decision to start the podcast again, and I am grateful that we always have raw, honest conversations on…
