INTERNAL DEVELOPMENT SHOULD BE A TOP PRIORITY https://www.postshiftpodcast.com/why-leadership-is-changing/ Managers are the hardest and most expensive to replace, so look the F after them. Training and mentorship often stop at management in hospitality, and employees need to be nurtured as if they were a host starting their first job.
In this episode, Shawn Soole digs into one of the most pivotal topics in hospitality and beyond: leadership that evolves with the times. Whether you’re just stepping into a lead role or you’ve been guiding teams for years, this conversation challenges the old paradigms of authority and hierarchy — and…
SYSTEMS EQUALS LESS STRESS https://www.postshiftpodcast.com/shawn-soole-hospitality-journey/ Not going to stop pushing this message: an accountable, systematic approach to organizing everything in your place reduces stress for everyone, enabling better service, greater creativity, and healthier staff retention.
FACING THINGS HEAD ON https://www.postshiftpodcast.com/shawn-soole-hospitality-journey/ I think owners sometimes worry about losing their business, and there are many things they can address and fix to reduce that fear. Don't be fearful of dealing with things head-on!
CONSISTENCY ALWAYS WINS https://www.postshiftpodcast.com/shawn-soole-hospitality-journey/ I harp about this, but man, life is about consistency! This was a fun, laid-back livestream last night with a little cheeky Cognac tasting as well.
In this special “Get to Know Me” episode, Shawn Soole sits down without notes, filters, or industry jargon — and invites you into the story behind the journey. From early shifts and first pours to building culture, teams, and his philosophy on hospitality leadership, this is the episode where the…
UNDERSTANDING YOUR LIMITS https://www.postshiftpodcast.com/respect-hard-work-hospitality/ Achieving what you want takes hard work and sacrifice, and what you are willing to do is deeply personal and requires accountability to fulfill.
In this Post Shift Shot, Shawn Soole tackles a tough but necessary truth: hard work and sacrifice still matter in hospitality — even in a world obsessed with shortcuts, instant success, and surface-level wins. This isn’t about glorifying burnout. It’s about respecting the process. The long nights, the reps, the…
In this Post Shift Shot, Shawn Soole tackles a tough but necessary truth: hard work and sacrifice still matter in hospitality — even in a world obsessed with shortcuts, instant success, and surface-level wins. This isn’t about glorifying burnout. It’s about respecting the process. The long nights, the reps, the…
NEW EPISODE DROPS TUESDAY 9am I have been wanting to reframe hard work and sacrifice for a while now. I do believe you can succeed in this industry with your brand of work-life balance, but that shouldn't excuse putting in hard work and making sacrifices to achieve your goals.
https://www.postshiftpodcast.com/kris-hall-burnout-culture-change/ Talking to Kris Hall from @theburntchefproject about their outreach was unreal, true boots on the ground in applying real change to the industry from college level up.
https://www.postshiftpodcast.com/kris-hall-burnout-culture-change/ This episode just wasn't impactful in the work Kris Hall does with @theburntchefproject8476 , but it was about someone's experience outside the industry, seeing the flaws in our space, and creating change within it. In this powerful episode, we discuss personal struggles including substance abuse, divorce, and the pervasive…
In this episode, we tackle the crucial topic of employee turnover, arguing that high turnover rates often reflect leadership rather than staff. We dive into why good employees quit, exploring the systemic issues that contribute to this challenge. This conversation offers leadership advice and strategies for cultivating a positive workplace…
In this powerful episode, Shawn Soole sits down with Kris Hall, co-founder of The Burnt Chef Project — a global initiative dedicated to improving mental health, work culture, and human connection within hospitality. Kris offers candid insight into the systemic challenges faced by teams and leaders alike and actionable frameworks…
In this powerful episode, Shawn Soole sits down with Kris Hall, co-founder of The Burnt Chef Project — a global initiative dedicated to improving mental health, work culture, and human connection within hospitality. Kris offers candid insight into the systemic challenges faced by teams and leaders alike and actionable frameworks…
NEW EPISODE drops FRIDAY 9am Can't wait for this episode with Kris Hall from @theburntchefproject8476 to drop tomorrow. We get a real, outside-looking-in perspective on the industry, and it's eye-opening.
https://www.postshiftpodcast.com/hospitality-crisis-remote-work-impact/ I have said this so many times that most government bodies do not fully understand the hospitality industry, even when it's one of the largest employers in the country. This misunderstanding leads to a lack of change in areas like remote work.
ROBBING PETER TO PAY PAUL https://www.postshiftpodcast.com/hospitality-crisis-remote-work-impact/ With 25% fewer workers in most downtown cores than before the pandemic, it's been a tense couple of years for the hospitality industry. We are part of a global ecosystem that doesn't really understand us, which is the biggest issue.
CHEAP, FAST OR GOOD https://www.postshiftpodcast.com/ann-squires-ferguson-hospitality-design/ I wish that more operators looked at operations like this; you can only have two! Loved Ann Squires Ferguson from Western Interior Build's take on this regarding design and construction.
https://www.postshiftpodcast.com/hospitality-crisis-remote-work-impact/ This might ruffle some feathers but remote working is hurting the hospitality industry. I get that corporations and government are saving money on workspace, but they are also keeping the thing that drives us from existing. My two cents this week.
In this week’s Post Shift Shot, I dig into how the rise of remote work is quietly impacting the hospitality ecosystem — from empty downtown cores to shrinking lunch rushes and unpredictable revenue patterns. This isn’t an anti-remote rant; it’s a reality check on how shifts in work culture ripple…
https://www.postshiftpodcast.com/ann-squires-ferguson-hospitality-design/ With so many new restaurants chasing the latest trend, Ann Squires Ferguson from Western Interior Build lays out how chasing trends leads to unsustainable design.
CREATING THIRD SPACES https://www.postshiftpodcast.com/ann-squires-ferguson-hospitality-design/ I was blown away by Ann from Western Interiors take on creating third spaces in bars through thoughtful, purposeful design, which was one of the most insightful conversations about interior design in my career.
